Refund Policy

Refund Policy

Refund Instructions

STEP 1:
Enjoy an easy refund online policy

You can return all eligible item(s) within 14 days 

STEP 2:
Prepare the item

Place the item in its original packaging, including any accessories, tags, labels or freebies. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.

STEP 3:
Drop off the items or schedule a pick up

Return the item at our pickup stations or we can pick up from you within 1 – 4 business days. Always ensure your return slip is signed by our agents as your proof of return.

STEP 4:
Refund processed

Once we receive your returned item, we will inspect it and process your refund within 10 business days into your account.

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