Frequently Asked Questions (FAQs)
No, you will be required to refer the item to the service centre. Kindly contact us
After your claim has been validated (after sending a video clip or picture of the item delivered), a return would be authorized for the item to be returned at the closest Foretec store.
Our delivery agent will call you to schedule a retrieval. There will be 2 attempts made to retrieve the item. If unsuccessful, you will be required to return to any of our store closest to you.
Can my item be retrieved?
Can my warranty be voided?
I initiated a return but have not gotten a response and its over 48 hours, what do I do?
Yes, any free gift must also be returned.