Refund Policy
Refund Instructions
STEP 1:
Enjoy an easy refund online policy
You can return all eligible item(s) within 14 days
STEP 2:
Prepare the item
Place the item in its original packaging, including any accessories, tags, labels or freebies. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
STEP 3:
Drop off the items or schedule a pick up
Return the item at our pickup stations or we can pick up from you within 1 – 4 business days. Always ensure your return slip is signed by our agents as your proof of return.
STEP 4:
Refund processed
Once we receive your returned item, we will inspect it and process your refund within 10 business days into your account.